Estherene House - QH Rosewood Ltd

Only visited
Apr 27th, 2023

Staff took a disliking to our Nanny so we had to move her! I wouldnt recommend sending a loved one there. The staff arent as caring as they seem behind closed doors
Jan 7th, 2022

I live abroad and was unable to see a loved one regularly, when I was sent photos and videos I was shocked to see the changes in their physical appearance and health. Since having them moved, they have made a massive improvement in their health and are back to the person I knew and loved before. Shocked with the lack of care.
Nov 11th, 2021

My relative was staying here and I had to remove her for her safety and mental health. The food can only be described as slop with no nutritional benefits, and mostly deep fried. As far as activities sticking someone in front of a TV all day has no benefits for an elderly relative, it's simply a lack of care and an attitude that they simply can't be bothered. My relative also incurred bruises and cuts to her face whilst staying here, with no clear explanation as to why and how that happened, which was deeply upsetting. The happiest day i had here was when i removed her, I would advice anyone reading this to think twice before sending someone you love here.
Oct 11th, 2021

Estherene house looked after my mum for eight years ; she was well cared for by all the staff who were all very kind to her until her passing aged 99 .
Sep 1st, 2021