Austin, Davis & Son

Would not recommend. Staff will say they will help with benefit application forms for the expenses payment. Funny thing i had called the department directly and they confirmed funeral directors are not supposed to complete the form on behalf of the family. Refused to give an invoice after making payment and the staff will ignore you until you get a hold of you then have the cheek to shout at you then ignore you again. Would not recommend, better to use a more reputable company in my opinion.
Jan 30th, 2023

I dont know if these reviews are real or if I am just the unlucky one. We have had a very bad experience with Austin Davis & son! Angela was very good on the first phone call and visit but everything started to deteriorate after that. I dont even know where to begin - Once we had paid Angela the deposit we were unable to contact her at all for numerous days and in the days leading up to the funeral which put us in a panic. We were contacted by the cemetery to tell us that they could not get in touch with Angela either and we had to clear the existing grave within 2 days which put massive stress on us. We were given a price for a specific coffin of 1100 - 1200. With only a couple of days before the funeral we were called by Angela to be told that she had ordered the coffin but was 2500 without even consulting us, she did try to accomodate by offering us another coffin she had in stock but we wouldnt have had enough time to choose an alternative we would have actually wanted. It was a real sham and a total discredit to my late father as others also said. They were late arriving to the house, there were difficulties getting the coffin in to the ground at the service. Promises of delivering things and then not hearing anything until i started chasing. I am still waiting on the plaque for my Dads cross which we didnt even have at his 40 day memorial service! I would advise to do your research and be cautious with this company.
Jan 18th, 2023

Highly recommend Austin, Davis & Son, they offer a bespoke service that is inclusive, for all needs. Extremely professional and deliver the highest of care.
Nov 20th, 2022

Austin Davis & son's service were great, a funeral service with passion. Every funeral directors couldn't give us the date we wanted but Austin Davis & Son made it happen and on top of that they have been very supportive to my family during this difficult time. They looked after my late father very while he was with them till the end thank you. They even went extra the mile by checking on the family after the funeral. The organisation was excellent so was the service. Our father had a great send off. My family and I highly recommend Austin, Davis & Son, Funeral Directors. Chady
Sep 20th, 2022

Jul 30th, 2022