Afternoon Tea at Leonardslee House

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Cake Selection More
Apr 28th, 2023

A very special experience. From the beautiful gardens to majestic house, our experience as a family was truly first class. The staff are welcoming and friendly. The food is truly excellent, and the choice of teas... Well I have never seen such a list of teas. The ambiance and the continued attentiveness of the staff make you feel like royalty.
Apr 22nd, 2023

Food : 5/5 | Service : 4/5 | Atmosphere : 5/5 Recommended dishes Cake Selection, Finger Sandwiches More
Dec 12th, 2022

Food was delicious, especially the sandwiches and scones. The dessert was nice but a bit too sugary for me! They have a huge selection of teas too, it was hard to pick one. Price was a tad expensive but service was great and the building, room we ate in was very nice, well decorated and taken care of. We overheard the staff talking about how nobody touches the lemon curd and were considering removing it. Please dont, it was amazing!!
Oct 30th, 2022

We came for afternoon tea last week and felt compelled to share our disappointing experience. For a place that charges like a London hotel 1) the seats were covered in food 2) we asked to change table as the table next to us has young children who were restless. The staff obliged to move us but left us at the table while preparing another leading to being asked multiple times to place our order with different staff and having to explain within earshot over and over that we were changing table. Eventually we just went and stood in the hall to avoid further awkwardness for us and the table with the children 3) the seats at the new table were also covered in food 4) the menu includes a slice of cake. We were never offered this despite having paid for it. The staff just left them at the side of the room and cleared our table once we finished the tea stand 5) we emailed to inform them of the experience we had had as my Mum has been before and never had such a bad experience- they completely ignored us and never even acknowledged the email. Although the food is good, the high price and bad service means we will not return. ***EDIT*** following Leonardslees eventual reply TWO MONTHS after my review (though never to my email). 1) I am sure we would still have considered the service prompt if our order had been taken 5 minutes later (as it eventually was after we excused ourselves to wait in reception and were then re-seated) rather than having to explain on multiple occasions to several different servers (in my opinion not prompt or efficient at all) that if we order they will need to bring it to a different table in front of the table we were asking to move away from. 2) Nobody offered us cakeever.at any point. 3) We could see people having unfinished desserts and cake placed in white cardboard takeaway boxes around us, so this is a 100% lie. 4) I am very sure i did not imagine the presence of food on the tables and sofas or the act of having to sweep it all off on to the floor before I could sit down!
Sep 2nd, 2022