Lincs Van Hire

I rang to give measurements of what I needed to pick up - told me I'd need Luton van; which is what I thought. Went to pick up van last week, it was long wheel base. I was told it'd be fine when I questioned it. Having had zero problems in previous van hire with the same guy serving me; I trusted what he said - same guy I'd spoken to on phone & he remembered me. I went to pick up item, had to hire a guy to help me pick it up - couldn't get it in the van as the mouth of the van was too small, plus wheel arches! So after wasting my time, money with zero to show for it and driving 100 miles, I wasn't impressed! I told him I next day I wasn't happy and explained - he wasn't happy either. I forgot my card when I went to drop van off and he had the nerve to tell me he hated customers. I said I was sorry I forgot my purse, I didn't mean to. He said they never do, but they still do! I should have been quick-witted & said if I wasn't given the wrong van, I'd have picked up my item & my head would have been clearer! Anyway, after that, booked the Luton for this week & he eventually said he'd knock 40 off. (Even though I've still to pay same guy, had to drive another 100 miles! So what should have cost me to hire the correct van: 190 with all expenses, incl. hire of guy to lift item - actually cost me 309 with all expenses!! And no, I didn't prang the van at all. So last two visits, I'm not impressed at all!
May 4th, 2023

Good value van rental. Helpful staff.
Apr 18th, 2023

Make sure you have everything they ask, and the hand over is swift and effortless. Good condition vans of all shapes and sizes.
Mar 31st, 2023

Good selection of vans. Decent prices and easy collect and drop off
Mar 1st, 2023

Handy place to have. Easy to deal with
Feb 19th, 2023