LD Nails &Spa Loughton

Services: Polish removal, Pedicure, Nail designs, French manicures
Apr 27th, 2023

Service: Acrylic nails
Apr 11th, 2023

Avoid This Nail Shop! If I could if 0 stars I would, I booked an appointment for 1:30 last week and was give a price when I attend the shop the older man at the shop then gave me a different price. It got to 1:45 and I was still not seen when it was 1.50 I sat down to get my nails down. I politely asked the younger man there if he can not file my nails down to much because it is thin. He then Proceeded to file down my nails then asked me do you want to file your nails yourself I was shocked and confused at his comment and said no I am in the nail shop to get my nails done why would I want to do it myself I was so confused. He started filling again then dramatically said he does not want to do my nails and I asked why he said he does not feel comfortable. I was completely confused and said because I asked you can you please not file my nails too low because they are thin to which he said yes, I asked twice to confirm and he said yes. Then he walked away, the older woman and man nail techs spoke to him in their language and he came back to sit at the table, and picked back up the nail file reluctantly and I informed due is rude behaviour and extremely poor customer service I do not feel comfortable him doing my nails, the whole experience was very strange and odd. I left the shop in tears how I was treated and without an apology.
Mar 6th, 2023

Good service friendly staff
Feb 10th, 2023

This is my favourite nail shop in the whole wide world! I moved away from Loughton in 2021 but I always try and go back there even if its straight from work and Im in my uniform. (I look ridiculous in my uniform but they never judge or comment bless them!) They even cut my sons nails and filed them (we pretended it was a mini manicure) and wouldnt even charge me for doing it for him, they really are fantastic. Ive been to many nails shops since I was around 13-14 years old and Im now 32 which I think saids it all. Highly recommend this nail bar and the wonderful staff in there too. (Thank you for always fitting me in!) I never leave reviews but they truly deserve more than 5 stars. Services: Kids' manicures, Gel manicures, Nail designs, Nail extensions, Nail painting
Jan 30th, 2023