Forest Practice

If I could, I'd give the receptionist at this practice 0 stars. I can't speak for them all, but there is one woman specifically who you'd think was held at gun point and made to do her job. You'd never think she willingly applied to be a receptionist because whenever you call with basic queries, she'll respond to you like you're asking for the world. A horrible tone of voice, disgusting towards people with repeat prescriptions, judgemental over general queries and an all round nasty piece of work. She needs to be gone ASAP.
Mar 22nd, 2023

Chasing g lost repeT prescription s. It was sent to the wrong place,!!! In addition the meds were issued on the 24th Jan The pharmacy have claimed not receiving my repeat prescription from my GP surgery. Errors with both parties. Ready to collapse. I am still waiting for my insulin which has been I'm the fridge of DAY Lewis since 24th Jan.
Mar 2nd, 2023

My partner and I have been patients at The Forest Practice for over 13 years and I can only say good things about this surgery. They have really looked after our health over the years. The receptionists are very efficient and I always gets a doctors call the same day. The GPs are all excellent, explain everything and do what they say. Special thanks to Leona the Diabetic Nurse who has been invaluable over the years assisting us with maintaining our levels. Also the practice nurses and the pharmacists and administration team that keep the cogs moving. We are going to miss you all and thank you for everything again!
Feb 13th, 2023

Rude receptionists and practice manager. Doctors and Nurses are amazing though. It is near enough impossible to get an appointment when I attempt on a once a year basis for a genuine reason. I was just on the phone for over an hour to get booked a phone appointment out of hours (not by practice staff) next week for something that is definitely an in person thing. The last thing I needed an appointment for I called nhs and went a different route. What is the point?!
Dec 3rd, 2022

They tell you to call at 8am for available phone appointments on the day. Took me 5 attempts just to enter the queue line. I am number 30 in the queue and an awful music is being played. Feeling a lot worse already. Wish me luck reaching my turn. Dont think Ill survive this
Oct 26th, 2022