CVS Direct
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Cumberland Trading Estate, Cumberland Rd
Loughborough, eng LE11 5DF - (775) 817-1428
Hours
Chamber Rating
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Roy van Beek
Don't use this company. Misleading info on ad, dodgy MOT, dont respond to claims. Had to go to court to claim for repairs.
Apr 19th, 2022 -
Tyler-ray Scott
What a shambles from this lot went to buy a van agreed the price and paid deposit. Got a phone call a day before collection it has a problem, fine things happen they say give me a week and I'll have it sorted. A week comes and go nothing I had to ring after week and half and ask what's going on they say its fixed we'll deliver it to you, Great. On the day of delivery I get a call saying, it's broken beyond repair we'll refund you your deposit and that's that. Over 6 weeks ago still haven't had the refund and when I ask they say we're transitioning to a new network and unable at the moment. Now they won't answer the phone. complete disregard for the customer and for trying to sort this issue out.
Jan 6th, 2022 -
Hayley Harris
Brought a van from this company in April. Paid over 6k & weve had nothing but trouble with it! First we were told on the advert it had 2 keys but only came with 1 & they said they couldnt find the other one. Within 2 days the auxiliary battery failed & we were completely locked out of the van with all tools inside. Its needed new brake pads & discs & last week a major engine pipe split causing the van to not go above 30mph. Its also had to have 3 new tyres as the others were badly split from the inside! This van was supposed to of past an mot in March this year! The garage we are now using says this was clearly a very dodgy mot! Once these people have your cash they do not want to know about any problems & do not reply to any calls or messages. Do not buy from this company!
Nov 16th, 2021 -
Florjan Hysa
The worst place to buy a van. Dont buy from these people I bought the van with 3 months warranty and the day I got it the turbo was damaged and I send it back for repair and its been there for 2 months and still not fixed keep asking me for money and saying to me that the van didnt have warranty. Absolutely disrespectful and the this is the worst place ever.
Oct 28th, 2021 -
Jay Knight
Jun 14th, 2021
Contact Info
- (775) 817-1428
Questions & Answers
Q What is the phone number for CVS Direct?
A The phone number for CVS Direct is: (775) 817-1428.
Q Where is CVS Direct located?
A CVS Direct is located at Cumberland Trading Estate, Cumberland Rd, Loughborough, eng LE11 5DF
Q What is the internet address for CVS Direct?
A The website (URL) for CVS Direct is: http://www.cvsdirectltd.co.uk/
Q What days are CVS Direct open?
A CVS Direct is open:
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Q How is CVS Direct rated?
A CVS Direct has a 2.7 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
CVS Direct
Overall Rating
Overall Rating
( 12 Reviews )Roy van Beek on Google
Don't use this company. Misleading info on ad, dodgy MOT, dont respond to claims. Had to go to court to claim for repairs.
Tyler-ray Scott on Google
What a shambles from this lot went to buy a van agreed the price and paid deposit. Got a phone call a day before collection it has a problem, fine things happen they say give me a week and I'll have it sorted. A week comes and go nothing I had to ring after week and half and ask what's going on they say its fixed we'll deliver it to you, Great. On the day of delivery I get a call saying, it's broken beyond repair we'll refund you your deposit and that's that. Over 6 weeks ago still haven't had the refund and when I ask they say we're transitioning to a new network and unable at the moment. Now they won't answer the phone. complete disregard for the customer and for trying to sort this issue out.
Hayley Harris on Google
Brought a van from this company in April. Paid over 6k & weve had nothing but trouble with it!
First we were told on the advert it had 2 keys but only came with 1 & they said they couldnt find the other one. Within 2 days the auxiliary battery failed & we were completely locked out of the van with all tools inside. Its needed new brake pads & discs & last week a major engine pipe split causing the van to not go above 30mph. Its also had to have 3 new tyres as the others were badly split from the inside! This van was supposed to of past an mot in March this year! The garage we are now using says this was clearly a very dodgy mot! Once these people have your cash they do not want to know about any problems & do not reply to any calls or messages. Do not buy from this company!
Florjan Hysa on Google
The worst place to buy a van. Dont buy from these people I bought the van with 3 months warranty and the day I got it the turbo was damaged and I send it back for repair and its been there for 2 months and still not fixed keep asking me for money and saying to me that the van didnt have warranty. Absolutely disrespectful and the this is the worst place ever.
Jay Knight on Google