Forest Road Post Office

CHECK YOUR TRACKING RECEIPT BECAUSE THEY INPUT THE WRONG SERVICE!! I sent a parcel via Parcel Force and specifically asked for signed and recorded; destination Hong Kong. The item was an expensive product that I was returning bought through Amazon worth around 1000. At the post office she assured me it will be signed for etc so I'll be able to track it. I've only just discovered the delivery service she pulled me in on is the Economy one which means beyond the Hong Kong customs I may not get updates for the whereabouts of my parcel. I really don't know where i'm gonna go with this apart from making a formal complaint to Royal Mail via their website which I've been advised by their Customer services over the phone. Definitely won't be using them again because I've just read the previous terrible reviews. It's better to travel to the High Street
Feb 2nd, 2023

Open but not open. Happened several times now. Shop open post office meant to be open, but no one there to serve. The poor lady in the shop explains you have to wait always for the man to come back to the post office as he comes to serve people from 6pm onwards.
Sep 1st, 2022

They dont seem to know when they are open or not. Open but no one in the shop to serve but apparently they come back later in the evening? Waste of time please fix opening hours to reflect when you are open and not waste peoples time. Also like to charge parcel rate for large letter size.
Aug 8th, 2022

They just can't seem to get it right and the young lad there is totally lazy. Avoid them. We are taking our business elsewhere.
Nov 16th, 2020

Beautiful people and always genuinely friendly x
Nov 11th, 2020