The Clubhouse (Formerly know as Fritton Arms)

Mar 12th, 2023

Feb 28th, 2023

Jan 19th, 2023

Dec 22nd, 2022

For those unfamiliar with Fritton Lake and Clubhouse it is a now a private members club with rooms in the Clubhouse that are available to be booked by the public which then gives access to the onsite amenities which include the heated outdoor pool, lake sauna and gym building. This review is based on two adults staying for a Birthday treat and so the activities for young children were not something we can comment on. The Lady Scott is very nicely laid out but at this price point is a bit lacking to make staying in the room the relaxing space it should be. - No robes (Essential really for the walk from the pool to the Sauna) - No Fridge - No ice making - No milk So just some warm water and black tea or coffee is all that is on offer. Some lovely views out to the fields were rather spoilt by a very uncomfortably placed CCTV dome camera attached to a tree directly outside the window! The enclosed picture was taken from the window of Lady Scott. Very unsettling. The pool and sauna are very welcome and the changing facilities with underfloor heating are of very high quality but the lack of robes is a little off for the walk to Sauna from the Pool. Getting to the Pool was not totally straightforward as the land adjacent to the Pool is a construction site and the normal pathway is closed so you are forced to navigate via the kids play area and then walk along a flower bed next to the Female changing hut to get to the Pool from the Clubhouse. If there was a better route then we were not told about it. The intercom by the Pool doesnt work as we couldnt see anyway of lighting the fire down by the Pool so I called the main landline via my mobile to ask for it to be lit. Very nice once we got it lit. The Evening Menu in the Restaurant area was very sparse on options and the only meat option was already off the menu by 1930. Service was lacklustre at best with the staff not really engaged and so we had to ask for water, sauces. The Game burger I ordered was very tasty but the claimed herb fries were just triple cooked. No herb could be detected. Partner said the same. I asked for a drink from the bar but was told by 22:00 that there was no ice! It was then an awkward moment but they agreed to go and get three ice cubes from the cellar. Wow, thanks guys. Breakfast equally poor. My Sausage was missed off my order and so I had a 5 minute wait for that and then a single sausage on a saucer was then brought out to our table. The bacon was poorly cooked and presented and no sauces, water or juices were offered. Just as lacklustre as our evening meal. The overall vibe was ruined by the simply awful and distorted speaker that they play in the corner of the room. How this has not dealt with is beyond me. It was the same situation in early February where the speaker kept cutting out and distorting! Lack of attention to detail is the theme with this experience. Checkout was also problematic. My partner was left in reception for 15 mins waiting to pay and even then, the 25 overcharge was still on our bill, despite this being requested to come off the bill twice. Also be mindful you will have to pay a 250 damage deposit on checking in. Final point would be that the left-hand EV charger port does not work and the right hand socket was in use all day and evening by a Nissan Leaf. This is a nice to have facility but if 50% of the sockets are broken then this just adds to the overall impression of lack of attention to detail, especially at this price point. 350 for an overnight stay, 1 course evening meal and breakfast is top end and you expect top end but you dont get it.
Mar 18th, 2023