Encounter Walking Holidays Ltd

First class service from start to finish! Everything we requested was handled efficiently. Made our walking holiday an absolute dream.
Sep 29th, 2022

Jul 28th, 2022

Had an amazing walk from Wells to Glastonbury following the Mendip Pilgrim's Way. Plenty to look at and discuss amongst ourselves. We are planning another one soon.
Aug 26th, 2021

Positive: Professionalism, Quality, Responsiveness, Value
Jan 23rd, 2021

I cannot say enough good things about Encounter Walking Holidays! I booked a 2 week walking holiday through them and everything about the experience exceeded my expectations. Customer service was beyond outstanding, from my first correspondence to the follow up after my holiday. They truly live up to the promise of their motto your walk, your way. I received expert, honest advice and guidance in choosing an itinerary that matched my ability, budget and what I wanted to see and do, followed by a detailed and accurate quote that listed different options to choose from. then they handled every detail from booking/prepaying all my accommodations to providing maps and guidebooks, to an incredibly informative custom itinerary that gave me everything I needed to know for each days walk and overnight stay, as well as information on using transportation to and from the first and last locations in my holiday. Throughout the whole process, I had countless questions all of which were answered promptly and thoroughly. I started my holiday knowing exactly what to expect and was free to simply enjoy myself because all details were planned for and taken care of by Encounter ahead of time. Additionally, I had the assurance that there was a team of dedicated and good people standing by to help if anything went wrong, which was great peace of mind. Everything went smoothly and with no effort on my part. It is evident that the people at Encounter truly are passionate about walking and experts about the areas they cover, and they really do genuinely care that their customers enjoy themselves. I cannot recommend then strongly enough.
Apr 27th, 2019