Inchcape BMW

We visited the showroom to look at various options of changing our Mini, we were so pleased to see Sophie who sold us our last Mini 4 years ago was still there. Sophie is extremely knowledgeable and super passionate about all things Mini. She listened to our small list of things we were looking for in a new Mini and Sophie put together a package that exceeded our requirements. We collected the car a full week before expected and Sophie went through all the new features ensuring my wife and myself understood all the new features. We would definitely recommend seeing Sophie if you want to buy a Mini either for the first time or like us are on your 4th purchase. A great experience and 5 stars- would have been 6 if the coffee machine had not broken!
May 1st, 2023

I have used inchcape norwich a few times for services and tyres, etc and bought my car from there a couple of years ago. On my most recent visit I needed an MOT and a brake fluid service... I can't thank the team enough, it turned out my car needed a repair and it failed the MOT. Georgie went absolutely out or her way to help me, I worked in the showroom, drank coffee she helped me get an uber eats lunch and Georgie sourced me a lone car so I could get home as my husband was away on business and couldn't come and collect me. I was given fabulous demo car and really looked after, the repair was done quickly the next day and I was reunited with my lovely bmw. I can't rate the inchcape team enough! Thanks all!
Apr 28th, 2023

Luke went above and beyond to get the car that I really wanted. Professional knowledgeable in job .excellent customer service.
Apr 27th, 2023

Apr 21st, 2023

Had a minor issue initially but spoke to Alastair and he's sorted it out quickly.
Apr 16th, 2023