Argos

Awful service. Tried to collect my order and despite checking online they were open before making the trip, arrived to see they had clocked-off a good hour early and just left a hand-written note to say come back Monday. Return on Monday to collect on behalf of my partner - with the valid ID - and they now decide you cant collect unless the person making the order is present - which has been absolutely fine on numerous occasions before. Make the rules up as they go along these lot! Shambles.
Apr 8th, 2023

very bad customer service,ordered a washing machine inshop and paid.Told we will receive the product yesterday.waited all day at home.no update contacted the number which was supplier phone no.Guess what? the lady told me washing machine is out of stock and it wont be available fot atleast 3 months.Phoned Argos the person who took the phone was not helpful and said they dont know the the washing machine was out of stock and the she told me i called the supplier earlier otherwise they would have contacted me.i i phoned them at 16.00hrs.i asked to speak to the manager and told me they will contact me in72hrs.i cancelled my order i cant wait 3months to wash my clothes .
Jul 23rd, 2022

Today ordered online Apple watch 7 ( it was a gift). Pop in to colect, took my staff , went back to car and noticed watch box was opened and watch was damaged, small crack on screen , so obviously Argos tried to sell used and damaged product and store staff knew it , they prepared order , . When box was given to me , lovely lady put it upside down obviously to hide opening signs , so be careful and check what you are taking from lovely staff from Longwater, got a refund . So zero for you guys.
May 24th, 2022

Argos in Longwater in Sainsbury's
Feb 28th, 2022

I wasn't able to give a zero star score, so had to leave a 1 star I went to the Longwater store in Norwich as I needed to buy a new microwave oven. I'd done my research online so I new exactly what I wanted and who had it in-stock on the day. When I got to the checkout I was told that it wasn't in-stock? I thought it was strange as online it was showing available to collect straight away. The person who served me said that I had to pay for it and pay to have it delivered if I wanted it on the same day I then asked if any other store had it available in Norwich to collect, she said no I knew that the Riverside store was showing one available so I headed there. I was greated by friendly helpful staff who helped me place my order, picked my microwave and even lifted into the car for me. So the moral of this story is head down to Riverside Argos not Longwater Argos, as you'll waste your time.
Feb 17th, 2022