Ray and Jackie Austin

Lovely people
Apr 1st, 2022

Ray and Jackie came to our house this morning, exactly on time, and worked unbelievably hard for several hours. Furniture was carefully moved and put on little platforms to ensure that carpets can dry out without leaving marks - great attention to detail and typical of Ray and Jackie's professional approach. Very happy with how new our carpets look now throughout the house and we can highly recommend this familiy owned business. Service: General carpet cleaning
Dec 24th, 2021

Booked these guys, about a 2 week wait which showed they were busy - which is always a good sign! I had a few questions and Ray called me to go through my queries and answered all in a satisfactory manner. He advised me which other companies to use if I didnt use his. Very refreshing, normally its a case of we are the best, everyone else is rubbish when you contact a company, but Ray was honest and wanted me to have the best service for me. They were the middle price of all my quotes but the highest recommended. He and his daughter came out to do the job, very conscious about meeting Covid regulations and polite. Left me feeling happy to vanish upstairs while they got on with the job. Once done it was a great job and I was very pleased! That didnt stand there with their hand out demanding payment, I was given an invoice and could pay it in my own time, again absolutely no pressure at all, a great way to do business. Fully recommend them and no doubt Ill have them back once the little guy has trampled all the mud through from the garden again. Service: General carpet cleaning
Sep 11th, 2021

Service: General carpet cleaning Positive: Professionalism, Quality
Mar 12th, 2021

Booked these guys and there was about a 2 week wait, which showed they were pbusy - which is always a good sign! I had a few questions and Ray called me to go through my queries and answered all in a satisfactory manner. He advised me which other companies to use if I didnt use his. Very refreshing, normally its a case of we are the best, everyone else is rubbish when you contact a company, but Ray was honest and wanted me to have the best service for me. They were the middle price of all my quotes but the highest recommended. He and his daughter came out to do the job, very conscious about meeting Covid regulations and polite. Left me feeling happy to vanish upstairs while they got on with the job. Once done it was a great job and I was very pleased! That didnt stand there with their hand out demanding payment, I was given an invoice and could pay it in my own time, again absolutely no pressure at all, a great way to do business. Fully recommend them and no doubt Ill have them back once the little guy has trampled all the mud through from the garden again. Service: General carpet cleaning
May 25th, 2021