Sexual & Reproductive Health Community Services In Barking, Dagenham & Redbridge

Never had a good experience with this place. Calling them at 8am on the dot to be held in a line for over 30 mins just to get told the nurse will call ok the following day and then that gets rescheduled!! Every single day they have shortage of nurses or theyre off sick. They really need to do better as there is no other clinic in the area! Last time I was number 20 on the phone line at 8 in the morning! Please Barking do better!!
Dec 30th, 2022

As much as i appreciate the service existing and the staff are nice when you actually manage to get there, the phone lines are so shockingly bad. I come here every 6 months to pick up a prescription. Today is probably the 5th or 6th time that i've been on the phone since the lines open at 8am, in the wait queue and CUT OFF when almost getting to speak to someone 8 TIMES. By the time you've been on hold several times for an hour there's no point trying because all the appointments for that day have been taken and you need to try your chances again the next morning. Ridiculous
Dec 22nd, 2022

Worse clinic ever. Avoid at all costs. They will have you waiting for a long time and allow all types of walk ins before youre actually seen. Also avoid being seen by Sam. He is extremely unhelpful and really unprofessional.
Dec 17th, 2022

Oct 11th, 2022

I've just had my coil removed here. All I can say is from my first encounter to the walking out of door was amazing. The receptionist was polite and cheerful, and as for the Lady I saw, Fiona was her first name, she was totally amazing, kind and patient. I had worked myself up into a panic, she sat me down, calmed me down, gave me tissues and explained every detail what she was about to do, and checked in with me throughout. So much better than when I had it fitted at Homerton Hospital. THANK YOU FIONA
Sep 24th, 2022