H Ni Pho - Green Lanes

My friend has been telling me about this place for long, so eventually convinced me to try it on Friday night for his birthday. He wasn't feeling well, so we opted for pick up, ordering online. Google maps said it was open, so we made our order on the website. Payment went through, but when it came to the restaurant to accept the order, it was taking weirdly too long. We tried to call multiple times, no answers. Meanwhile, the money has been taken from my account and we still don't have a dinner to pick up. Eventually we decided to just walk to the place, only to find out it was closed! No sign outside giving any clue if they are on holiday or under refurbishment or closed for good. I have tried to go again yesterday, and the place was still closed. It's unacceptable things like this happen. If your restaurant is closed, update Google maps and your website and, above all, do not allow online orders and basically steal your potential customer's money! I will try until I get my money back, but for sure that was first and last time I'd tried this place!
Aug 9th, 2022

Aug 6th, 2022

Ordered noodles with beef, unfortunately almost no meat :( Totally tasteless meal and so oily I couldn't finish :( Liked their spring rolls with pork and prawns. Really wanted to find a good Vietnamese place on our street, but this is not it. Not recommended and will not be coming back.
Apr 1st, 2022

Really terrible experience. Called multiple times to warn them of my mushroom allergy and urge that none of my items include them but they never answered and of course my pho had mushrooms so I had to throw it away. They also provided a laughable amount of sauce for the egg rolls hardly covering the bottom of the container.
Nov 27th, 2021

Is the Hanoi Pho restaurant from 1 Grand Parade, N4 1JX from the same owner? My phone was stolen on the 5 June 21 from High St Kensington by a Chinese looking lady. I have managed to track my phone location to the Hanoi Pho from 1 Grand Parade address. The phone has stayed in the above premises overnight. I'm just writing this review in case you have an employee that is handling stolen goods in your premises. Be aware that I have reported the crime to the police, and have given them all the info I have, also your address. I have also blocked the imei number with Vodafone.
Sep 17th, 2021