Norbury Pet Health Centre

First time visiting this vets .I was pleased with the service. All staff members was amazing and welcoming . My bird is well and happy after his toenails being cut. (First time). Will be going back anytime he needs it .
Apr 23rd, 2023

Apr 18th, 2023

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Apr 13th, 2023

Apr 7th, 2023

They can KILL you pet, as they did with our beautiful cat. Our cat became very stressed and anxious. When we phoned a vet, they just said bring him over, as the cat was very anxious he was scared anyone who approached him. We have asked the vet to give him calming pills or whatever to help transport him, and the vet refused to give anything. No proper consultation was given either. As a result, the cat had a seizure on they way to the vet. When they gave him a shot of sedatives even after telling them that he just had a heart attack which they seemed to ignore in the beginning when we told them as soon as we arrived, 5 min after the cat passed away. The whole family is devasted of a loss, and the kids can't stop crying. Our beloved cat was only 3 years old and could live a long and happy life of not a vet negligence. Poor communication and unprofessionalism led to his death. Think twice before taking your pet to this vet as it can be KILLED. Always seek a second opinion.
Apr 6th, 2023