PURE Spa & Beauty (Canary Wharf)

I had booked the Couple Spa Experience from Virgin Experience and my experience at Pure Spa was pathetic. As yesterday it was London Marathon so all the roads to the spa were blocked so it took ud around 15 min late to the spa from our scheduled time , as it was not our mistake still the person giving me spa told me that I was late and so my masaage which was of 30 min she only gave me 5 min back massage and that to was so light handed that you dont feel someone is giving you massage. As it was our anniversary so thought of taking a relaxing spa experience but it was pathetic .After my facial was done there was a sauna sessiin to be cpvered before facial so that we dont get reaction or rashes but she denied that there is no sauna included in your package. After showing her my voucher she said ok there is sauna included you can take but sauna experiemce was more worst as there was no key to the lockers, no soap or shampoo inside the washroom and even they were hesitating for giving us a towel.Was also mentioned in the voucher we will get a herbal tea but they didnt give ys a glass of water also. Would recomend everyone please do not visit!!!
Apr 21st, 2023

Not worthy at all, save your money and go elsewhere.
Apr 20th, 2023

Great facial treatment, terrible spa facilities cold dark steam room, uncomfortable relaxation beds, tiny sauna where you cant even lie down. Disappointing
Apr 9th, 2023

Apr 7th, 2023

Nice cute facilities very clean and tidy only has a sauna and steam room however so convenient for that size of Hotel! We stayed the night and enjoyed a quick spa session before we headed out. Water was available, the sauna could of been a bit hotter
Mar 28th, 2023