Trint

Aggressive cold calling/emailing my place of work multiple times which I do not appreciate. I'm not even the correct person to speak to at my company regarding services like this so their research into potential clients is way off. The sales rep asked for my Receptionist to give them my personal number too which surely breaks some form of GDPR. Even after I emailed asking not to be contacted again, I received a short reply mentioning that I will be removed from their email sequence (no idea what that means?) without any form of apology. Would not use on principle.
Jun 19th, 2022

Nice working place
Jan 1st, 2022

I used Trint services for a small project and forgot to end my subscription (my fault) but I ended up emailing their support email and they got back to me right away with a refund! Just want to leave a review as a thanks for their great service and quick turnaround time!
Mar 19th, 2021

I've used Trint quite a lot for oral history archives and as long as someone is speaking the Queen's English it's great. However, with more regional accents (most of my oral histories are East London) it finds it difficult to translate. I also think there is a bias in the AI - having interviewed many people who talked about their particular cultural backgrounds, lots of odd sentences were translated to be about crime (when they weren't about this) - this happened on multiple interviews which was odd. My main bugbear with them is the expense - they offer no consideration or rates for charities and not for profit organisations and that seems pretty unscrupulous and uncaring. It is expensive and therefore elitist. Whilst these customers may not be able to pay the full amount now, the word of mouth advertising and connections in future would surely translate into benefits later down the line for them.
Jul 2nd, 2020

The accuracy is quite ok, and gives you a decent base document to work from. What I really like is the clean and smart user interface for editing the text after the automatic transcription. Definitely a timesaver for me, but if you do a lot of transcription it's worth comparing with other services on cost/minute.
Dec 30th, 2019