PLC Security

Had a alarm fixed about 2 years ago and it has been nothing but awful, the guy refuses to come out. We had a problem with our boiler and he didn't even answer his phone, only called after I left this review. We found out it later was actually related to his alarm, do not listen to his reply! Not even a month later, one of the sensors had to be removed to fix said boiler, he refuses to come out, claiming its not his problem now. The alarm now goes off every day with a tamper fault. The outside alarm then starts going for no reason at random intervals. He still won't come out. Please avoid this company at all costs!!! If I could vote lower than 1, I would. He never claimed to have said it was a wiring issue, he is a LIAR. He didn't answer the phone for weeks. I will not take this review down because it had caused nothing but stress in our lives and I would only take it down if he had the decency to at least apologies and come and fix this mess he created.
Aug 18th, 2020

Do not waste your time or money on this no good spineless person. I explained the alarm was faulty. Kept going off all hours. Unconcerned Paid 250 for a so called service they only changed the batteries which would have been about 2 in total Not to mention the excuses which were constantly pulled out of the hat about not coming to fix it. I explained my husband has leukaemia Did not give a dame I only hope he never has the time that I have had filled with stress and upset Please call a reputable company because this one isnt He should be disgusted with him self if thats how he treats customers I hope this company closes because they are worthless
Mar 18th, 2022

Critical: Professionalism, Quality, Responsiveness, Value
Jul 25th, 2020

Do not trust this company, very bad experience, took fully payment after rest of 2 fobs next day I supply you . But not supply fobs and I call 50 times more not answering call , very very poor service, my opinion do not fitted alarm. Do not trust this company
Jul 18th, 2018

After heading nervously abroad leaving my 18 and 21 year old daughters alone for the first time in the house, I was so relieved that we had purchased our alarm from PLC Security. When the girls had problems with getting the alarm to set at night ( which was a user error in the end) not only did PLC go straight to the aid of the girls but called to let me know that all was well, and returned the next day to ensure all still working effectively. This was in my opinion outstanding customer service, providing care way outside of the requirements of the contracted agreement. Marvellous!!
May 3rd, 2018