Subway
-
Unit 4C Gateway Retail Park Unit 4C
London, eng E6 6LG - (207) 287-7455
Hours
Chamber Rating
-
Matthew Gess
Apr 26th, 2023 -
Kevin Dsouza
Apr 2nd, 2023 -
Sadia Uzma
Food : 5/5 | Service : 5/5 | Atmosphere : 3/5 More
Mar 28th, 2023 -
S
Conveniently located with parking but I have to say you might be better of at gallion reach. I have been here a couple times and theres always a problem! Absolutely appalling customer service. -Shutting ovens 30minutes before closing time, then stating it takes 20 minutes to come on but you can have a cold sandwich. Why would you shut it before you close then and so early at that? -the amount of flies at times in this store is a serious health hazard which potentially can spread food borne illnesses and cause food poisoning. -the forever out of order toilet -first give bags for free literally go next day and then say we charge now? (Subway also do the paper bags when do they charge for that?) -very rude staff with lack of customer skills who make rude faces and have serious attitude problems (this place really needs to retrain their staff) -the lack of cleaning or changing gloves when making sandwiches, Ive seen them make 3,4 sandwiches in a row being tuna, chicken, bacon and veg but not changed gloves once? Unless asked? using the same knives when cutting each sandwich? What about the cross over contamination? The staff are either not trained in food or do not care about hygiene and safety. God forbid someone has allergies!! -the lady who was serving decided to talk in her home language to the manager whilst serving me ( I could understand and the fact that she thought I didnt is extremely rude) -Bought a footlong and asked them to pack it separate as in 2 halves as my son wanted to eat one half now and one for later and got told if they did they would charge me for 2 separate 6inch subs?!! (I mean where is the logic in that) said they can give the paper do it yourself yes I will do thank you if youre gonna charge me for a separate sub!!! Really that was the last straw really disgusted at the service and lack of it you are 100% better off going to the Gallions Reach store and it has longer times closing at 11pm except Sunday at 10pm. The service there is so much better than this one .
Mar 22nd, 2023 -
A D
Staff are unprofessional, dirty tables for so many staff, they question how YOU want YOUR sandwich. Don't change their gloves, if I'm ordering something with no meat and the person you've served before me has had meat you should change them. I'm sure you should change then per customer really or use a tong to pick up anything that's not meat as your gloves are contaminated. Just overall bad experience for a first time, they need to focus on their hygiene.
Mar 17th, 2023
Contact Info
- (207) 287-7455
Questions & Answers
Q What is the phone number for Subway?
A The phone number for Subway is: (207) 287-7455.
Q Where is Subway located?
A Subway is located at Unit 4C Gateway Retail Park Unit 4C, London, eng E6 6LG
Q What is the internet address for Subway?
A The website (URL) for Subway is: https://restaurants.subway.com/united-kingdom/en/london/unit-4c-gateway-retail-park?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=18831&utm_campaign=evergreen-2020&y_source=1_MTQ5MjYyMTQtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
Q What days are Subway open?
A Subway is open:
Sunday: 9:00 AM - 9:00 AM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Q How is Subway rated?
A Subway has a 4.0 Star Rating from 222 reviewers.
Hours
Ratings and Reviews
Subway
Overall Rating
Overall Rating
( 222 Reviews )Matthew Gess on Google
Kevin Dsouza on Google
Sadia Uzma on Google
Food : 5/5 | Service : 5/5 | Atmosphere : 3/5 More
S on Google
Conveniently located with parking but I have to say you might be better of at gallion reach.
I have been here a couple times and theres always a problem! Absolutely appalling customer service.
-Shutting ovens 30minutes before closing time, then stating it takes 20 minutes to come on but you can have a cold sandwich. Why would you shut it before you close then and so early at that?
-the amount of flies at times in this store is a serious health hazard which potentially can spread food borne illnesses and cause food poisoning.
-the forever out of order toilet
-first give bags for free literally go next day and then say we charge now? (Subway also do the paper bags when do they charge for that?)
-very rude staff with lack of customer skills who make rude faces and have serious attitude problems (this place really needs to retrain their staff)
-the lack of cleaning or changing gloves when making sandwiches, Ive seen them make 3,4 sandwiches in a row being tuna, chicken, bacon and veg but not changed gloves once? Unless asked? using the same knives when cutting each sandwich? What about the cross over contamination? The staff are either not trained in food or do not care about hygiene and safety. God forbid someone has allergies!!
-the lady who was serving decided to talk in her home language to the manager whilst serving me ( I could understand and the fact that she thought I didnt is extremely rude)
-Bought a footlong and asked them to pack it separate as in 2 halves as my son wanted to eat one half now and one for later and got told if they did they would charge me for 2 separate 6inch subs?!! (I mean where is the logic in that) said they can give the paper do it yourself yes I will do thank you if youre gonna charge me for a separate sub!!!
Really that was the last straw really disgusted at the service and lack of it you are 100% better off going to the Gallions Reach store and it has longer times closing at 11pm except Sunday at 10pm. The service there is so much better than this one .
A D on Google
Staff are unprofessional, dirty tables for so many staff, they question how YOU want YOUR sandwich. Don't change their gloves, if I'm ordering something with no meat and the person you've served before me has had meat you should change them. I'm sure you should change then per customer really or use a tong to pick up anything that's not meat as your gloves are contaminated. Just overall bad experience for a first time, they need to focus on their hygiene.