UOE Store East Finchley

The staff were very friendly when I came on 8th April with my scooter. Helped me with my return
Apr 8th, 2023

Hi wanted to share some disappointment that I had. The government issued vouchers to help people overcome the high living cost for energy and so those vouchers were sent to my house. However we couldn't use it as the post office employees have the power to decide who gets the vouchers. My story starts with the first voucher received under the landlord's name and we have proof of address that we are living in the flat. For the first time that was enough to use the voucher. However the second voucher was not possible to use as it was still under my landlord's name and the employers refused to accept it, even though the fob key would prove that a is for the same address referred in the letter. So I have contacted energy company to change the account holder name. I went back and showed everything as proof that the account was now under my name, with the same account reference referred in the letter. The management refused and said nothing on screen would not suffice, indirectly acussing me I could scam the government. When I was simply asking to charge the same fob key attached to the same address mentioned in the letter and this time with proof that I have now the account under my name. So they said only the letter needed to have my name. this resulted in waiting 1h on the phone just to have them sending me a new voucher under my name and the letter came 2 weeks after. I have spent this past cold and snowing days without heater and with blankets to cover my 2 years old son. Even when I spoke with the energy bill they said they didn't understand their attitude. It's a shame that the government is trying to help families and the employers of the post office get to decide and jeopardize people's life giving them power to choose who gets the vouchers. A little help turn the whole family in suffering with cold
Dec 8th, 2022

When I went to the post office today, (24.11.22 around 12pm)I had to send a package and I forgot to write the address on it. I tried to use the spare pens on the table to write the address, but they didn't work. later, when I started using one of the pens that were on sale, the man in charge said that I had to buy them because I couldn't use them, and I accepted. Because he was right and he was just doing his duty. It was not a problem for me when he reminded me that I had to pay. I said I would ask for the price of the pen and pay it. (our conversation took a little longer, but this is the result). Then I bought a tape and completed my mail and went to the box office with my pen, tape and mail. While I was leaving, I saw that the gentleman on duty was whispering something about me to the girl at the box office to whom we asked the price of the pen. I didn't mind. but when I was at the box office to send my mail and make my payments, he also came there and whispered to the girl there about me and tried to make sure I paid as far as I could tell. but it was very rude of him to do it in such a way repeatedly whispering to someone about me. because everyone there (waiting in line) can clearly see that they are whispering about me. I found this very rude and insulting. I believe the way he does his job shouldn't be like that. If he would like to make sure did I pay them he can kindly ask for receipt or something else. I am 8years local in east finchley and have never seen something that much rude.
Nov 18th, 2022

Good post office services!
Nov 1st, 2022

Unfortunately the customer service here is terrible, I would recommend not buying anything bigger than a postage stamp from here. I bought a leather office chair here, having just paid for it I walked out of the shop to inform my wife of my purchase, and she said that she would prefer a fabric one. Returning to the shop 5 min later, I was rudely informed by the manager that sales are final and that he would do nothing about it. Clearly a single sale is more important than a returning customer. Avoid!!
Oct 12th, 2022