Royal Mail Central London Delivery Office

Bosman shops are a better choice. This location only accept online pre-paid orders.
May 4th, 2023

The 3 ranking i put is not for the staff but for the location. The staff are very good at their job and ready to assist you however sometimes there is a long queue due to the fact that there might only be one person working. I live in Covent Garden and whenever i missed a Royal mail delivery at 8am in the morning i had to go to the post office or whenever i was not provided with a reference number to schedule a redelivery . To do this i had to take a long bus route and carry big parcels as its very far. The Post office hours were wrong here so i suggest you look at the ones i upload which were taken a few days ago for your convenience. Also dont forget any form of ID as you will not get your parcel.
Apr 20th, 2023

Apr 3rd, 2023

Extremely RUDE , POOR service, BAD manners. From the begging of the conversation, he made me feel embarrassed in front of other customers and staff. They failed to deliver my parcel and they left me a collection cardwith no reference number to reschedule the delivery. The parcel was in my husbands name and I just wanted to check if it is possible to get it with a photograph of his passport to verify the name, as he lives in abroad. Instead of explaining the situation and giving me alternatives. His tone of voice was offensive to me sounding so aggressive! He reported If someone is being rude to me, should I treat them how they treated me, excuse me what???? Worst customer service I have ever received at a post office. The attitude of the manager was surprised me , Ive never been treated like this anywhere before. We all deserve RESPECT!!!
Mar 31st, 2023

Would not use royal mail ever again. A lot of there lost parcels actually get stolen because workers know which service they can easily steal with minimal tracking. Close royal mail down I say.
Mar 19th, 2023