Harrow Road Post Office

Good service no problems at all.
Feb 6th, 2023

I dont even know where to start! Ive been doing online business for many years and post offices have always been a place that are extremely important to me, as I put all the trust on them, to make sure parcels are delivered and my orders received! Since I had to travel more frequently in the past months (personal reasons), to make sure some of my orders dont go a stray - I sent them to this post office, hoping they would keep them safe until my friend collects them and takes to my apartment (oddly, I warned them about this before leaving). They live in Ealing so cant come every second day to collect a box. I know you have issues with space, I normally order 30-40 boxes - and ordered only a tiny fraction of what I normally would - these are not my summery dresses! I am very shocked at how you treated my friends when they came to collect orders, by telling them lies about bank card being not enough to collect or threatening to send the rest back for no reason? They had to come next day again, let me repeat myself - they are not local! You had only 7 orders, what is wrong with you guys? Zara sometimes divides orders in 2 that may seem a lot, but it absolutely wouldnt take all your space. Because of this I am now down approx. 700 as Zara is not processing any refunds for REFUSED PARCELS! You literally ROBBED ME 700 just because you wanted to! I hope that makes you sleep tighter and please, never ask me again how is my business doing. After 5 years with you guys, I never expected this.
Feb 27th, 2023

Nov 11th, 2022

Quite literally the worst post office in England. Never open during the opening times that it says so you never know when youre going to get there and it will just be closed. Also horrific customer service
Oct 25th, 2022

Sht hole is never open when it says it should be biggest time waster
Sep 5th, 2022