Westmoreland Road Post Office

Mar 11th, 2023

Been using this family-run post office for years - the staff are helpful and friendly. As for these other reviews, I've only ever seen entitled customers being impatient or thinking that they know better than staff!
Mar 2nd, 2023

I'm so relieved to see many negative reviews regarding the customer service of this establishmet. My experience wasn't different from those at all: having to deal with the lady from the counter full of attitude and arrogance. The customers are not obliged to know all Royal Mail processes and it would be helpful if she could explain it instead of losing her temper and making sarcastic comments. I'm glad I have many other Post Office options to go to and I'm sorry for those who depend exclusively on this shop for their transactions. Avoid it if you can!
Oct 31st, 2022

Used this post office at least 10 times. Never had problems. Yes, they did ask to wait outside during the pandemic, but it's reasonable considering workers are in risk group for COVID.
Aug 5th, 2022

If I could give no stars I would. The woman serving in the Post Office is VERY RUDE and will do her best to get more money out of you for your parcels. Are not willing to help and if you take in a parcel already paid for on the royal mail website (click n drop) then they refuse to take it as they make no money from it! there is a better post office in bromley town centre (Smiths) or in Letchworth Drive. Do not use this post office. They need to take on board all of these reviews and change their staff.
May 11th, 2022