Mucky Pups

First of all, you are lying, because it is the first time that we have brought our dog to your premises, since he was visited by a special groomer in our house, which can testify to the conditions and care that our dog has. And I don't understand how he dares to say that the dog hasn't been brushed for a year if it's the first time he's seen it. My dog's hair is very easy to get tangled and if we took it to your place it was because our hairdresser is traveling and what she is right is that my low score is due to the fact that our dog left her place bleeding and this has never happened It had happened when they had hairdressed him before.
Apr 9th, 2023

Feb 17th, 2023

Price is decent relative to London general. She knows her dogs and knows how to groom them. She has a tendency to speak in a negative or resigned way but if you can manage to just show her positivity then it will stay a great experience. I have a Samoyed who needed two rounds of grooming in 3 weeks. I was 30mins late to the first appointment which she made clear would affect the drying process but still the coat was excellent after both visits. However, she didn't do anything else (clean ears, brush teeth, trim nails, etc). The second visit I asked if she could complete these regular grooming items first and mentioned his nails really should be cut. She didn't give me a clear response and ended up only trimming his nails and skipping the rest. I feel that the best service would be to ensure the basics are being done without asking, not matter their coat, at least by the second visit. Nevertheless, I can't find any other groomer in the area that accepts Samoyeds (or even know what a Samoyed is smh) Update: I found out that she does trim nails, but only the bare minimum for safety reasons
Nov 24th, 2022

Terrible service. Mean lady who doesn't even like dogs is the only one running the place.
Sep 9th, 2022

Positive: Professionalism
Aug 29th, 2022