Dicky Birds Day Nursery and Preschool: Raynes Park, Pepys Road

Our daughter has been going to this nursery since Nov last year and although it was a shaky start (as it is with most 1 year olds) - she is the happiest toddler. She looks forward to the fun activities they have planned for them daily. They encourage talking, singing and dancing. She comes home and daily surprises us with her increased vocab! I would definitely recommend.
Jan 20th, 2020

Both my Son and Daughter go this nursery and we are very happy with the way it is run. My daughter has special needs and the nursery has done a remarkable job in caring for our daughter.
Apr 11th, 2019

Oct 26th, 2016

My son started at the nursery 18 months ago, before it was acquired by Grandir. Since then, it has been going downhill fast. The staff is lovely, and caring, they are in no way the problem. Over the last few months, the turnover has been extreme. I know this is a generalized problem in the sector, but lately, they also seem unhappy, and extremely overworked. We used to get updates about staff changes but they can't do this anymore because they happen so often. I don't recognize half the staff that opens the door. Lately, we've had to wait or even been turned away at drop-off because there are not enough staff to look after all the kids, and they are all put together in a room regardless of age group and ratio. They have a new app that adds absolutely no value, the previous one was fine and actually got updated with pictures and written updates from staff. Now we never know what's going on. Is this where the money is going? Because the fees have been put up 3 times in the last 12 months and the staff are underpaid!
Apr 30th, 2023

I went for interview in this nursery I waited for 20 to 30 mins in the kitchen, when its time for my interview the manager tell me, that they are recruiting for baby room leader, I told her that the agency told me that they are recruiting toddler room leader that is why I went for interview the manager said no they are not looking for that position, she just let me go and didnt even bother to say sorry or apologise for inconvenience, i walk downstairs feeling sad that atleast they could just give me a chance after waited for more than half an hour, time waisted. The atmosphere of the nursery wasnt good and doesnt feel welcome especially of you have a manager like that not very professional. Sorry to say but my first impression to this nursery wasnt recommendable. If you have a good friendly manager you will get more children and this is the first thing you look before you put your child in the nursery.
Dec 23rd, 2018