Lilys nails & beauty Unit A2, Toronto House, Surrey Quays Rd, London SE16 7AJ, United Kingdom

Only nail salon I go to in London! And after 12yrs of trying to find the best, this is it. Always on point, you get exactly what you ask for and they always do an excellent job. Never have any issues with weak nails, damage, nothing. Great prices too! They're really the best
Apr 30th, 2023

Apr 28th, 2023

Honestly i have been going to this place for near a year now. I hadnt been for about 2 months, went last week for an acrylic set and it was 40 for a plain colour set, which is already an increase on the previous price. I dont mind paying this when the quality is on par but since ive had 5 of my nails snap. I work in a salon so im not doing anything in my day to day which would cause this and ive never had this issue before there or at any nail shop. i went in a few days after and they did repair my 3 broken nails for free which was good but within the near 2 days i had another 2 snap. Super disappointed and I will not be returning, would rather go to a cheaper salon which is on par quality wise. such a shame
Apr 27th, 2023

Am always impressed when I go here - they always know the vibe I want and make it happen. Their nails also last wayyyy longer than anywhere else I go! Theyre also kind and look out for you if youre kind to them. Last time I went in and was having my acrylics infilled one of my nails had broken off. They didnt charge me for it and spent the time to make sure I got the exact colour and design I wanted, even with a queue behind me. They also make me feel comfortable as someone whos non-binary AMAB which means a lot. Thank you x
Apr 22nd, 2023

I came to have my nails manicured last week. I contacted them as the manicure was atrocious. The cuticles have been cut so badly that they were almost bleeding. The paint work has also been badly applied. I sent pictures and was asked to come in. They were full of excuses, my hands are dry??? I have even told she won't cut back now because she has made them sore. When having the manicure done, she was working between 2 customers, and I was left with hands to soak in cold water. Her appointment came in, and she left me with someone else. Very unprofessional. It was painful trying to have a conversation. Full of excuses. TAKE OWNERSHIP and offer a new manicure and paint to put your poor showmanship right. Had booked for her to take off, but you know what... I'm going somewhere else where I'm treated with respect. It's really frustrating... you should be ashamed.
Apr 26th, 2023