Beautiful Nails Croydon

Service: Gel manicures
Dec 9th, 2022

I asked them to remove my SNS nails and they used a drill to file my nails down. My nails are so sore and tender. I asked them to take care but I felt ignored. I wont be going there again
Nov 7th, 2022

Services: Manicure, Pedicure
Oct 5th, 2022

Ive been here 2-3 times. The man at the front has the worst customer service. Hes very rude, and he does horrible nails. He tried to make me leave with different length nails. Ive used the ladies and they were good. But the man needs customer service training and manners.
Aug 31st, 2022

Unprofessional, slow and inattentive. Unfortunately, the experience that I have had in this nail shop has not been very positive. I have been there a few times and each time my experience has been the same. The staff are unfriendly and are very slow. The male member of staff in particular is abrupt and lacks basic customer service skills. I have noticed that they prioritise white customers over black customers (I witnessed a black customer patiently wait to be seen for an hour and a half whilst people who came in as a walk in after her were seen before her). In a recent visit, a chair that a customer was sitting on broke due to the chair clearly being poorly assembled. This caused the customer to fall onto her back. In future I will be going elsewhere as I was not satisfied with the service.
Dec 6th, 2022