Riverside Surgery - Erith Health Centre

Utterly useless. Whenever you need them they dont have any appointments, which you find out only after at least 30 minutes of being stuck on the phone in a queue. Stay away from that surgery.
Mar 29th, 2023

Only registration take more than 2 months extremely poor service.
Mar 19th, 2023

Where do I start? If I could give these people half a star I would. My partner has been in agony for the past two weeks. She was told to get a blood test which shes done two weeks ago but still waiting on the results. She has been getting passed on from doctor to doctor and all of them are saying different things. Shes been told that shes been prescribed something she shouldnt have according to one of their own doctor. She had a telephone appointment couple days ago which was completely pointless her questions were not answered and they made no effort to reassure her in any sort. She was then told that another doctor will call her this morning (Monday 6th March) and no one has made any effort to communicate with her in any sort of way to give her an update. This is an absolute joke! Very poor customer service and communication from all members of staff. I am going to make sure I do everything to escalate this complaint and have this looked into further. I WOULDNT recommend this GP practice to anyone!!
Mar 19th, 2023

Used ask first app to get a sick note, needed this to get my money. A week later rung them and get told they can't see anything. What is the point in the app?. Now my appointment about my money is today and no sick note, so no money. Absolutely useless, thanks alot.
Mar 11th, 2023

It's the worst GP I ever had
Mar 2nd, 2023