Ege Restaurant

The restaurant could do with bit of lessons in customer friendly ness. Absolutely no smiles feels like you are doing something wrong by visiting. There was a hair on the food plate which the server was quick at responding looking at - it must be yours. This was spotted by server within 1 min of plates being on table and server returning with glasses. And response with out any comment from our side. We were shocked but kept quiet not to spoil our mood. We were then served meat moussaka when our order was vegetarian moussaka. My kids ate the top potato bake and by the time I got to moussaka and dug in I realised that it was meat. I politely asked that it does look vegetarian and received - oh chef must have made meat one. It was then whisked away without any apology or regret as if it's okay to serve meat to vegetarians. Yes it was replaced with veggie option shortly but the experience was really bad. It's shocking for restaurant to not even offer apology for something that big. Wonder how they deal with allergies at all. Seemed like complete disregard to dietary preferences. Overall really bad experience inspite of food being alright. Vegetarian options: The options on menu for vegetarian are reasonable if they are served as vegetarian. We ordered vegetarian moussaka but we're served meat. There was no apology whatsoever except - oh it looks like it was made with meat by chef.
Apr 30th, 2023

Food : 5/5 | Service : 5/5 More
Apr 21st, 2023

went to this restaurant today for the first time, it definitely won't be the last!! the food was absolutely stunning. Good size portions so tasty and fresh. hidden little gem in purley. I can't wait to go again. highly recommend.
Apr 21st, 2023

Recommended dishes Lamb Ribs More
Apr 11th, 2023

Read the reviews about them not smiling and thought they must of been having a bad day. But no, they never smile. Had to kept calling them over to get drinks etc, service poor. Zero ambiance. The food was average at best apart from one chicken dish was was horrible/ really unpleasant. Will not be returning Vegetarian options: Had a veggie started which was pretty bland
Mar 31st, 2023