Zip Water UK

Zip Water UK
  • 180 Exmouth House, 3-11 Pine St
    London, eng EC1R 0JH
  •   (345) 600-5005

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 8:30 AM
Thursday:
8:30 AM - 8:30 AM
Friday:
8:30 AM - 8:30 AM

Chamber Rating

2.1 - (16 reviews)
4
0
0
2
10
Read Our 16 Reviews

Chamber Rating

2.1 - (16 reviews)
4
0
0
2
10
  • Elena Salvatore

    The tap is good but absolutely DO NOT BUY as customer service is the most irresponsive and unprofessional i have ever experienced in many years of property management. I have attempted to call/Email Zip Tap since August 2022 and now towards the end of October 2022 they finally answered the phone to basically tell me they cannot help with a very simple part replacement. They have ignored all my 7 emails sent to multiple departments. There are better taps out there with fantastic and responsive aftersale, Zip Industries seem to only be interested in selling you new expensive taps and completely disappear at the mention of any problem/maintenance issue. To avoid completely. I wish i could give 0 stars.
    Oct 8th, 2022

  • George Mellor

    Don't buy a Zip tap - constantly broken and Customer service refuse to send someone to look at it unless we pay a 450 fee. Ours is now broken and we are going to remove from the kitchen as dealing with this company is far too painful and the tactic of charging so much to fix their shoddy product means we want to break any ties to them asap.
    Mar 23rd, 2023

  • Sridhar Kamath

    extremely expensive and poor customer service. not worth it extremely expensive. breaks down often. not worth the money. we have (admittedly an older system) but we have spent many hundreds of pounds with frequent breakdowns of the system over last few months. Call out fee is an eye watering 300 pounds!!! They are more interested in making money rather than customer satisfaction. They are not fair or considerate. Never buy this product unless you are happy to shell out hundreds of pounds every year and 300 per call out! I just cant get over this.
    Jan 31st, 2023

  • Mandy Chauhan-Matthews

    Very poor company and service.....
    Dec 25th, 2022

  • John Fleetham

    Do not buy a zip tap. Very unreliable and a complete lack of customer service. I paid 112 for replacement gas cartridges a month ago. After 2 phone calls, and 7 emails providing proof of my payment they still wont respond.
    Dec 7th, 2022

Read Our 16 Reviews

About
Zip Water UK

Zip Water UK is located at 180 Exmouth House, 3-11 Pine St in London, England EC1R 0JH. Zip Water UK can be contacted via phone at (345) 600-5005 for pricing, hours and directions.

Contact Info

  •   (345) 600-5005

Questions & Answers

Q What is the phone number for Zip Water UK?

A The phone number for Zip Water UK is: (345) 600-5005.


Q Where is Zip Water UK located?

A Zip Water UK is located at 180 Exmouth House, 3-11 Pine St, London, eng EC1R 0JH


Q What is the internet address for Zip Water UK?

A The website (URL) for Zip Water UK is: http://www.zipwater.co.uk/


Q What days are Zip Water UK open?

A Zip Water UK is open:
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM


Q How is Zip Water UK rated?

A Zip Water UK has a 2.1 Star Rating from 16 reviewers.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 8:30 AM
Thursday:
8:30 AM - 8:30 AM
Friday:
8:30 AM - 8:30 AM

Ratings and Reviews
Zip Water UK

Overall Rating

Overall Rating
( 16 Reviews )
4
0
0
2
10
Write a Review

George Mellor on Google

image Don't buy a Zip tap - constantly broken and Customer service refuse to send someone to look at it unless we pay a 450 fee.
Ours is now broken and we are going to remove from the kitchen as dealing with this company is far too painful and the tactic of charging so much to fix their shoddy product means we want to break any ties to them asap.


Sridhar Kamath on Google

image extremely expensive and poor customer service. not worth it
extremely expensive. breaks down often. not worth the money. we have (admittedly an older system) but we have spent many hundreds of pounds with frequent breakdowns of the system over last few months. Call out fee is an eye watering 300 pounds!!! They are more interested in making money rather than customer satisfaction. They are not fair or considerate. Never buy this product unless you are happy to shell out hundreds of pounds every year and 300 per call out! I just cant get over this.


Mandy Chauhan-Matthews on Google

image Very poor company and service.....


John Fleetham on Google

image Do not buy a zip tap. Very unreliable and a complete lack of customer service. I paid 112 for replacement gas cartridges a month ago. After 2 phone calls, and 7 emails providing proof of my payment they still wont respond.


Elena Salvatore on Google

image The tap is good but absolutely DO NOT BUY as customer service is the most irresponsive and unprofessional i have ever experienced in many years of property management.
I have attempted to call/Email Zip Tap since August 2022 and now towards the end of October 2022 they finally answered the phone to basically tell me they cannot help with a very simple part replacement. They have ignored all my 7 emails sent to multiple departments.
There are better taps out there with fantastic and responsive aftersale, Zip Industries seem to only be interested in selling you new expensive taps and completely disappear at the mention of any problem/maintenance issue. To avoid completely. I wish i could give 0 stars.


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Overall Rating

Overall Rating
( 16 Reviews )
4
0
0
2
10

Write a Review

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