Bottrills Solicitors

Great service best Ive ever used the solicitors were very helpful
Nov 18th, 2022

Very disappointing service. Poor communication with all parties led to a increasingly frustrating situation along with a lack of empathy with the conveyancing process. After signing up with this firm we ended up being 'off-loaded' onto an external person who emailed us during out of office hours for example during the night and often did not respond to our queries or questions for days. We had to chase them up several times via the partners at the main office (who seemed to have moved offices but not updated their location on their website, just placing a note on the door of the former office?) Bottrills had to be micro-manged by us, after several sales fell through. I would not recommend Bottrills. An extremely frustrating service, the likes of which I've never experienced before.
Mar 12th, 2019

Angela has been a pleasure to work with!! First time buyers and it felt easy!!
Nov 6th, 2018

Was assigned to Bottrills through Homeward Legal, if they assign you to this solicitor, please request to be reassigned. Absolutely terrible service, communication was abysmal, and during the process my solicitor left, and Bottrils did not let me know until I got in contact with Homeward Legal to find out what was going on, at which point they said they could no longer handle my case. To make matters worse, they dragged their feet when they needed to transfer my file to my new solicitor, and I received no apology. Would definitely not recommend them.
Oct 9th, 2018

Disgusting Dishonest Distasteful!!!
Sep 25th, 2018