Optegra Laser Eye Surgery - North London Eye Hospital

Very polite staff.
Mar 18th, 2023

On Monday 13th March 2023 I went to Optegra Eye Clinic to have my assessment for cataract surgery, all went well that day was told could be up to 4 weeks before I get it done, in the afternoon I got a phone call telling me that they had a cancellation the next day and if I would like to come in and have mine done, so off I went the next morning happy to get it done so quick, got to reception filled out all the necessary paper work was told to go and take a seat before I even sat down one of the reception ladies called me and come with me, I was taken upstairs to the prep room, a member of staff soon came over with a tray and started to put the eye drops into my eye, this went on for a short while, then the surgeon came out and introduced himself and told me he was going to do the surgery on my eye, not long after that I was taken inside and my eye was seen to, within an hour and a half of getting there I was back home and resting. From the first day of the assessment the staff at Reception were wonderful the prep team upstairs before the surgery could not fault them and the after care lady all great. The days after my surgery all going very well, what a great health care team and clinic. Kenneth Johnson
Mar 18th, 2023

My 85 year old dad had a eye procedure today at this clinic after his treatment he obviously had trouble seeing.While waiting in the reception area for my brother to collect him, the receptionist ask him to leave the premises as they had to get on with their work, why he was stopping them doing that I haven't a clue. To try and send a elderly man out with no assistance is a clear act of negligence from your clinic. I'm very disappointed that my father had to deal with this today.
Nov 17th, 2022

Amazing staff, caring, professional and empathetic
Oct 8th, 2022

My wife has now had cateract surgery here on both eyes about a year apart . The whole experience from initial consult . surgery to follow up has been nothing short of fantastic . Everything appointment was on time ,with the total time taken well within the forecast expected time. I was chauffer and waited outside due to COVID but not long . Both ops were a real success with only a little smarting when the drops are put in with a great improvement in vision from day one ,and they also arranged to have the follow up at a sight local to us to save the 1.5 HR trip to North London . All in all a first class experience from start to finish . Ps there's a mackyd just nearby for a snack when waiting and I suggest u access from the north to avoid congestion charge and it's quicker
Sep 12th, 2022