Apple Apartments Aldgate

Apr 25th, 2023

Feb 16th, 2023

This place should increase transparency. To be clear: you have to do a deposit via Credit Card (German one worked, money is not captured, just reserverd), you have to be 25, Check In process forsees submission of ID/Passport and deposit (everything went smooth) I booked on short notice, and the prize was good for London. No reception, getting in was okay. After the remote Check In (3 steps, by the way everything via E-Mail which I preferred, especially to re-read how to get in the house and the keys) you can get in whenever you want. The appartement was clean and big enough. Tiny things like missing lamps (only bulbs on the ceiling), no answer to one of my mails lead to a star reduction. The surrounding area is not the best, but okay (I was not in fear walking there at night). Tube is about 10min walk. WiFi worked for me good, streaming worked. I got the invoice in the manner I asked for (reimbursement reasons). All in all: it is a rather low price place, I got what I expected, and would book again.
Apr 12th, 2023

I booked the apartment for 2 nights, months in advance. A week before the booking, I was asked to supply passports of all guests. I was staying two nights, and my friend (who is 22) was supposed to arrive on the 2nd night. The owners received the passports and emailed me and told me no further information is required and they will be in touch. When my plane landed in London I received an email saying I have broken policy and will not receive a refund. I asked for clarification and they replied that all guests must be over 25. I said there was nothing in the description that mentioned this and to please inform me where it said this. I received no explanation. I then asked if I could stay there alone and my friend (who was supposed to arrive the following day) can find somewhere else to stay. They did not reply. I tried to phone the number listed and it did not work. I then received a message from the website I booked the apartment through, who said they had been informed that I was a no show, and because of their no-show policy, I would not receive a refund. I then explained that I had every intention of showing up, but was told not to. Never got my money back. Very upsetting.
Apr 2nd, 2023

Really close to Shadwell dlr and great links to Bank tube station so a great location to get about the city. Apartment was clean and well furnished. There was a lack of cutlery and crockery but the beds were very comfortable. Very easy access to the apartment and felt safe and secure. There were some finishing touches that could have made it better such as lamp shades and the taps spilled water on the floor if you turn the taps on full The neighbourhood is busy and there are lots of nice food places nearby and plenty of convenience shops immediately close to the apartment. The 10am check out is a bit of a shame but not the end of the world. Would be nicer to have a bit more time. The hosts are responsive and probably best described as direct. Overall a good stay for a London getaway weekend Would definitely book again
Feb 5th, 2023