American Golf - London - Trent Park

Staffed by 2 middle-age men who have no concept of good customer service. One of them is blatantly rude and the other lacks good listening skill. Around 9.00 am on 22/8/2020; I went to the pro shop with my daughter; as we enter the shop, I heard a roar if you dont have a face mask you will not be served. I accepted my mistake, but the shop assistant has no right to talk to me in such a discourteous manner. I return to the shop with my face mask on; I asked for 25 card for driving balls. I was sold a token for 25 balls instead. When I discovered the mistake, I return to the shop, I pointed out the mistake and asked for an exchange of the token for a card. The shop assistant declined. I will never set foot in that shop again.
Sep 5th, 2020

Pro Shop great and chat with the staff ,driving range in poor condition
Dec 21st, 2022

Range is a bit worse for wear in places, especially at the top. Course is in good condition and very reasonably priced
May 30th, 2022

Great for driving range. Amateurs welcome easy to hire clubs and get balls and start hitting
Sep 5th, 2021

Good store with friendly and helpful staff. I needed a box for posting a golf club and called them to see if they had one. They said they had one lying about in their store room and happily set it aside for me.
Oct 17th, 2020