Bespoke Fire and Flue Services Ltd.

I highly recommend Bespoke Fire and Flue Services. I had a gas stove fitted today which was not straightforward and the two engineers (Dave and Kian) were great -very professional and patient. They also explained how to use our new gas stove and gave us lessons. We use Bespoke for our annual chimney sweep as they are reliable, dependable and professional. Thanks Dave & Kian for a terrific job and also to Bespoke!
Apr 26th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Apr 16th, 2023

We had a quote from Bespoke. We were happy with the quote and arranged a site survey straight away which was completed. Didn't hear back after the site survey. Repeatedly I called and emailed. No response to emails and voicemail inbox was full. 6 weeks later I was told that my emails must have gone to junk mail and that I should have called the office rather than the person I was dealing with. No apology. No responsibility. Unapologetically wasted a lot of my time and created delays that my building team had to work around. I carried out the work with another company instead.
Aug 25th, 2022

Positive: Professionalism, Quality, Responsiveness, Value
Jun 20th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Apr 7th, 2022