Co-op Funeralcare, Manor Park

Both Nilpa and Fatou from Co-Op were amazing after the sudden unexpected death of my baby son whilst abroad. Not only did they take a lot of mental pressure off me, but Co-Op also took no fee for their services as that is their policy with babies. I would have paid thousands more for the repatriation and thousands on the funeral service otherwise. A big thank you to Co-Op from me and my wife.
Sep 17th, 2022

My mum passed away in the nursing close to Co-Op Funeral Care Manor Park, so naturally, they were the closest and easiest funeral care to choose. Jade dealt with the funeral organisation. She was patient, welcoming and helpful throughout. We also briefly talked to Nilpa, who initially talked us through the necessary requirements needed before we could arrange the funeral. For someone, who never had to deal with anything like this and it being quiet a difficult time, the whole team was very supportive and understanding. On the day of the funeral, the drivers were lovely. The funeral director, Adam was taking care of everything and was super professional. Although we were restricted on time between venues, we didn't feel any rush and Adam was very considerate and patient. It was a good send-off for my Mum and a big thank you to Co-Op Funeral Care Manor Park.
Jun 14th, 2022

May 19th, 2022

When my step dad passed the home where he stayed suggested Co-op funeral-care Manor park. We dealt with Nilpa who was absolutely wonderful. Nilpa was super patient, caring, understanding especially with my mother who was unsure about the different stages and how to proceed. Nilpa was thorough, she would check and double check to ensure we had sorted out the things that we needed to do at our end. Her communication was great she kept us updated and her guidance was perfect at a time where we had so much to consider. We found Nilpa to be professional and mindful of our culture. On the actual day of the funeral, the hearse drivers were also considerate patient and professional. The day went without a hitch, It was a great send off for my step dad. When someone close passes it throws you into turmoil, there is sadness, emotions run high and there is the stress that comes with it this is the time when it really matters who you go to. We are glad and grateful that we chose Coop funeral care Manor Park..
Apr 15th, 2022

To start my aunties name was spelt wrongly in the invitation to leave a review The first meeting with the funeral assistant was great - my sister and I attended. The assistant was lovely, calm and kind and gave us a lot of advice on how to proceed using the money differently within the pre-paid plan to make it more suitable for the funeral we wanted, which was perfect. (To add - it was agreed that the plan was badly composed) I was called to make an appointment to sign the paperwork for what was agreed on the last meeting. I turned up for the appt at 10am to be met with someone on reception , on a personal call about bathroom tiles, who made me wait until she had finished before telling me that the person I had travelled to see was not there and would not be there for another hour. She offered to deal with my appointment but I wasnt prepared to go through the whole scenario again so preferred to make another appointment At the next appt I was told the pre-paid plan could not be altered, contrary to previous advice, but it could be cancelled which is what I chose to do. The people at Manor Park Coop are personable and kind but I feel might need more training on the advice they are giving The funeral director was lovely The celebrant was extraordinary - comforting, reassuring and professional throughout - I would certainly call on her if the need was required . Sadly, due to my experience here, I would never use coop again for funeral services.
Jul 26th, 2021