FlooringFirst!

I had a few choices of wood floor provider but chose FlooringFirst due to their pricing and lead time (we managed to go from initial quote to full installation in just 2.5 weeks!). It turned out to be a great decision. Ivan was coordinating the job and was incredibly responsive to emails (responses within minutes usually). The installation team consisted of Tom, Soni and Geni and they were punctual, professional and extremely competent. They installed the flooring, the beading around the walls, disposed of the old flooring and left the apartment clean and tidy. The attention to detail and finish was great too. There is also a great choice of flooring at their showroom,- in the end we went for QuickStep parquet and I couldn't recommend that enough either - great quality. Thanks all, will 100% be using FlooringFirst after this experience. Services: Install flooring, Wood floor installation
Dec 15th, 2022

Flooring first were very professional from the first email to finishing up the floor. You can see the change from the before pics and after pics. The previous builders were unable to put the floor back and lost some of the parquet tiles, and flooring first were able to fix where they had opened the floor and provide new tiles. The floor isn't even but it's fine! There's no longer a big hole. Would definitely ask them to come again when the floor needs updating.
Nov 27th, 2022

Worst customer service ever. Booked site survey. They cancelled last minute. Asked them for a few samples. They said no. Chased them to re-book the site visit, as they didn't ask me in the first place! Apparently someone came and knocked on the door and just left, taking a picture of the house. They didn't call me or email to see if I just didn't hear the door, as I was home all day. Refused to apologise or comment or even ask me to rebook. These guys are an embarassment, it's almost like you're begging them to pay them money. Looking at the other reviews, they seem to be poor at the actual job as well. Avoid companies like these, London is better than that.
Sep 7th, 2022

Positive: Professionalism, Quality, Responsiveness Services: Coating, Restoration, Repair flooring
Aug 23rd, 2022

After doing so much research, I decided to go with Flooring First to replace my old laminated flooring with new engineered wood flooring including new skirting boards. These guys did an amazing job and were able to start immediately. I received outstanding customer service from Dimitri at the showroom who helped me choose the right flooring as well as Halil and George who worked so hard to install it. I am not an easy customer and these guys went above and beyond to ensure that the job met my standards. I went for natural oak lacquered engineered wood and my new floor is stunning. Many thanks guys. Services: Engineered wood, Wood floor installation
Jul 7th, 2022