Qwicka Kleen Dry Cleaning and Laundry

I've taken two items in for alterations and both times came out disappointed. The first time I wanted a loose button fixed and a new button hole made and picked it up with only the button fixed (7). Was told I should send it back and pay again for the button hole. Next was a pair of trousers to be altered (14) and they were fine at pinned length but collected them and they hadn't taken enough off. They refused to make it right. Never again! Service: Alterations
Jul 8th, 2022

Terrible! Disgusting!!!! They treat carelessly if you make any observations or dislike anything. They dont listen to the customer!!!! Essentially no customer service! One employee says one thing then the other (later when picking up) says something else. One promises the world and misguide you and the other has no manners whatsoever. The service was a double patch in between the legs of my suit. Where on earth you would ask for only one side to be done (patched) as it is an area of friction and the other side was already damaged. Yes, they overcharge for one side and did not do the other side. Guess what? It ripped Same day. Yet I tried to ask it so be done and one guy said there is no need and if it rips apart, bring it we will fix it. Meaning: dont fox it now let it rip and we fox it for you to off set our mistake. The other gentleman, if I can call him a gentleman, after I repeat the above: he said: 12.5. I said, the other employee guaranteed me an extra service in this. He raised his voice: it was never for free! Ridiculous!!!! Disgusting!!!!! Service: Alterations
May 7th, 2022

I think it is always disappointing when prices aren't on the window and no price list is available for me to see. I was quoted around 7 for a jacket and 11 minimum for a suit. The gentleman inside was friendly enough.
Feb 27th, 2022

Positive: Professionalism, Quality, Responsiveness, Value
Jan 20th, 2021

Positive: Professionalism, Quality, Responsiveness, Value
Jan 6th, 2021