The Limehouse Practice, Gill Street Health Centre

Great practice, very helpful reception, amazing doctors who are very thorough and caring. Quick callbacks and emergency appointments. Very happy with my new GP practice.
Apr 20th, 2023

Some Doctors at the Practice are known to have issued wrong medicines to patients old and young. Shocking, the General Medical Council should be alerted about this. Despite, the Practice Managers knowing of the bad practices of their staff, they are defending them at the patients expense. This practice has no regard for the GDPR or patients confidentiality, i.e the reception staff ask inappropriate and intrusive questions about our health and other personal matters. Would they like it if they or their loved ones were asked such inappropriate questions?
Apr 16th, 2023

DRs are good but receptionists are rubbish The Limehouse practice need to train their reception staff on customer services and manners! Surgery opens at 08:50, called in at 08:38 yesterday for an urgent appointment and phone not answered. Today called at 08:45 and a receptionist answered after a 16 minute wait only to confirm no urgent/emergency appointments available for the whole morning as well as this afternoon. Previously, even yesterday afternoon slots were only given once you called in that part of the day but today I get told the whole day is fully booked. Its like I get advised about changes that seems to be changed whenever it suits the reception staff or the surgery. Several times previously eventually when youve been seen by the DR and explain the reception situation to them they apologise on behalf of reception team but this is ridiculous. Why cant the reception team just do their job as its meant to be?
Apr 18th, 2023

Apr 15th, 2023

Very bed service staff are very unfriendly.
Mar 22nd, 2023