London Doctors Clinic Private GP

Real challenge getting to clinic, building reception had to wait for clinic to confirm our appointment. It took us 25 minutes, for our 9.15am appointment. Consultation itself was very basic.
Apr 15th, 2023

I was quite apprehensive about the GP visit after reading the reviews but thankfully I had a positive experience. Went way before my appointment to give myself time to get to the clinic. The reception on the ground floor promptly let me go through with no issue. Once on the right floor, getting to the right room was a bit of a maze to me but found my way. The clinic was smaller than I expected. I was satisfied with the GP consultation from Simon. I felt that the GP really listened to my health concerns and asked me an appropriate amount of useful questions in response to what I had to say. He also explained the diagnosis thoroughly and answered my queries. Overall would use the service again.
Apr 8th, 2023

We arrived at reception 2mins before the appointment BUT what no one told us is that there were 3 different types of reception, and a whole journey to actually get to the doctor office. When we arrived to the door of the doctor 8 minutes late, they said that we overpassed the 5mins policy and they did see my friend! She barely could walk and have been at home without moving, and today that finally she made the effort to go to doctor they behave like this when booking the appointment no one told us that at least you need 15-20 mins to go through the onboarding process. The receptionist said that the doctor was leaving at 5.30pm, of course it was 5.20pm and he didnt want to spare a minute more that day. Awful clinic and service, they dont care at all about the severity or illness of the patient
Apr 8th, 2023

They took my deposit for pcr test fit to fly and when I turned up for the test after waiting for 20 mins upon arriving punctually for the test, I was told that they dont do the test anymore. No apologies from the receptionist after telling her that they shouldnt do false advertisement on their website, and made me wait 20 mins for the test that never happened. Its a fit to fly test, and it has to be conducted within 48 hours of the flight, of course it is urgent! The receptionist then told me to go home because she will send me an email about the deposit refund. 1 hour 30 mins later, still no email or refund. Are they a scam?
Apr 2nd, 2023

I have always had positive experiences at London Doctors Clinic and received the advice and medication required for various acute infections. I would recommend the clinic to a friend.
Mar 31st, 2023