Mullberry Medical Practice

Feb 24th, 2020

If I could put 0 stars I would, disgusting service from the receptionists especially the blonde lady with a bob. I'm a single mum who was awaiting childcare to be able to get to the gp as I have flu virus, tonsillitis and I'm struggling with my 4 month old son as I'm avoiding him from catching what I have. I was only 5 minutes late and normally I'm told to wait in waiting area upto 15-20 minutes everytime, even when there are no patients to be seen. She dare say to me that I'm late 7 minutes because she didn't even greet me as soon as she saw me. Unprofessional and rude, couldn't even check with the doctor incase he could still see me. This has never happened to me at another gp, they atleast check with doctors if they will still see the patient.
Apr 4th, 2019

I would also give 0 stars if possible. I was seen by a gp and I was given blood tests, there was no info on how to book the test so I called the receptionist and she literally said "We are far too busy to be texting you details" and cut the phone off. Disgusting attitude of receptionist!
Jan 27th, 2019