Station Road Surgery

Recently moved to the area and by far the worst doctors experience Ive encountered. A ridiculous appointment system in place where you have to call at 12pm to make a future appointment but never more than 6-8 available so they always go within seconds. This morning I waited on hold for 50 mins for an emergency appointment and as I couldnt make the 1 time offered I now have to go through the same rigmarole tomorrow to try to get an appointment for my sick baby. A very stressful experience.
Apr 23rd, 2023

Mar 30th, 2023

I did have to wait 48 mins for my call to be answered, however I was calling first thing on Monday morning when I expected the surgery to be busy. Once I got through the Receptionist was absolutely lovely. I was offered either face to face or telephone appointment and it was my choice. I opted for a telephone appointment and advised that this would be at 11 or thereabouts. I received a call from the Doctor at approximately 11.10. Following consultation, for a recurring complaint, he arranged for a prescription to be sent to my allocated chemist. I was very pleased with the Service once my call was taken, although the wait was a little longer than I would have liked.
Mar 22nd, 2023

Booked via online for a telephone consultation - managed to get 4pm same day. GP rang me about 20 minutes after booking. Discussed concerns. Blood test form available from reception same day. Helpful receptionist and efficient GP with good telephone manner. Excellent service. Really impressed.
Mar 19th, 2023

Worst receptionists, rude and unhelpful.
Mar 8th, 2023