Mouth South Quay, Canary Wharf

I came here for a hygiene appointment as my usual dentist did not have appointments on the day I needed. Beware haphazard charging and scheduling practices. The dentists and hygienists are decent but they are not honest and upfront about their fees are frequently mess up schedules. For example, they sent a text to confirm an appointment at X time, then immediately send another text to ask to come in earlier. I overheard another patient who turned up and was told he was a week early, even though they had called him to come in that same morning. Then a member of staff had to come out and apologise profusely. I know of someone who booked an initial consult and paid in advance, but then got charged extra for two different set of x-rays. The dentist did not inform him that it would be an extra cost before doing the x-rays. After leaving the clinic and checking the website, he realised that one set of x-rays should have already been included in the initial consultation, went back and got a refund and a profuse apology. Funny thing is they are very well-practiced in apologising (profusely and sincerely) since they seem to do it so much. If you need to use their services, be very vigilant on the costs and make sure you check your invoice - which they thankfully email to you. It is a real shame as the actual dental professionals here provide good service and the location is very convenient if you work in the wharf.
Mar 30th, 2023

Disappointed with the service Ive had! Definitely wouldnt recommend. Retainers I got were cheap after the treatment! I didnt get the wires nor retainers after my top braces were off hence my teeth have moved! Its over prices and I would definitely not recommend the place. More than 5000 late my teeth are not perfect!
Feb 27th, 2023

Sally was incredible. Very patient and gentle. She took time to explain everything clearly from the start and at the end. The service was excellent. I had been told (by another dentist in the practice) that the price was 250 less but due to this Sally gave me a little discount which I had not asked for and was greatly appreciated. Would be 5 stars for Sally alone!
Feb 14th, 2023

Quite overpriced, quoted me 800 more (!) for a canal job than a second place. I was also told l will need to look at implants. I went for a second opinion, the other endodontist was 100% sure the teeth should ALWAYS be saved if there is a fighting chance, so l went with him instead. Mouth don't even have 3D scan. I went to Greenwich and consultation is 20 cheaper, with more mod-cons. My bill was smaller, and l still have my own teeth in.
Feb 6th, 2023

Dr Helen is brilliant! Was a little anxious before starting but she made me feel comfortable. Was clear in her communication and patient to answer concerns I had. She was recommend to be by a friend and she couldnt have been more right about the quality services.
Jan 23rd, 2023