10 Hall Lane Dental Practice

I have used this Dental Practice for many years now and have had 3 different dentists during this time. All have been highly professional and courteous. The way it has handled the COVID crisis and remained open during most of that period has been of great credit to the surgery and patients alike. The only downside has been the reception area. It takes considerable time to get through to book an appointment by telephone. Also, when talking to the receptionists by phone or face to face, their manner is somewhat surly and abrupt. This has been the case for some years now and is an area I feel needs to be addressed and looked into by the partners of this practice.
Nov 2nd, 2022

I first attended this Practice a few years ago now, it was recommended to me after I suffered an appalling experience with a local one in Brentwood. The staff here from the receptionists to the Dentists themselves are friendly and helpful. Ronnie and his Partner are very kind, empathetic men and I saw Ronnie's Partner today, as Ronnie is on holiday and I had broken a molar at the weekend. I went to the Surgery as I was hoping to get a quick appointment for sometime this week and Ronnie's Partner offered to see me then and there as someone had failed to keep their appointment, so I took their place. My tooth was fixed with no pain and no anaesthesia whatsoever. I have had a fear of dentists since childhood but attending this Surgery has completely healed me of the way I used to feel and I am so grateful. The Dentists are both sympathetic, understanding and professional, I wouldn't hesitate to recommend. this Practice. Thank you to all concerned.
May 19th, 2022

The staff on reception are rude. I have had this issue a few times now. The dentist himself is fine. Doesnt cost anything to be polite.
Nov 10th, 2021

Have been using this practice for more years than I care to mention, with the same Dental Surgeon. I regard myself very lucky to have such a decent and skilled dentist. I have 100% confidence in ability to deliver a safe and excellent outcome under current Covid-19 restrictions.
Mar 6th, 2021

Rude receptionist
Jul 31st, 2020