London Shared

I would not recommend using London Shared; I unfortunately had a horrible experience and heres why: 1. Bathroom situation: From the commencement of my rental contract there was an issue with the basement bathroom. Specific emphasis will be placed on the shower here. The shower basin would fill up with water after only +/- 30 seconds of water running meaning you couldnt take a proper shower. Further to this, as the water took long to sink, the floor of the shower filled up with dirt and grime and was disgusting. We raised multiple requests for this to be fixed continuously for about 9 months but there were continuous excuses for this not happening. 2. Fast forward these 9 months, the works eventually started. We were instructed not to use bathroom during this time. (This was the only shower that was available to me in the house as the rest were en-suites). However only a part of the job was done and this left me without a shower for 3 months. They made arrangements for me to use one of the other bathrooms in the house. This was one of the en-suites which came with the following complications: 2.1 I had to walk through peoples rooms to get to it. While my roommates were very accommodating; this was an invasion of their privacy and resulted in me having to plan when I used the bathroom. (For example, when I worked late and they were sleeping, I had to go to bed without showering). 2.2 The bathroom didnt have a shower at all. It was a bath that was very cramped (loft room) and only had a shower handle with a very light trickle of water. 3. I requested reduction on my rent to account for this lack of a basic amenity and they didnt even consider it. 4. Towards the end of my rental contract they then increased my rent by a substantial amount. While this is a normal occurrence for the end of the rental contract, I requested that my rent didnt increase until the situation was sorted. Again, they didnt budge. 5. After the above, I made the decision to move out. They started showing my room to people. When I mentioned the bathroom situation to the two agents showing potential new tenants around the property; they had no idea there was no shower facility available. Either they were just trying to save face or they did not know about it, showing how little care was being put into this service request. 6. Lastly, and the absolute icing / cherry on the cake: 3 days before I moved out, they started the works to fix the bathroom. An absolute joke and one final slap in the face. Clearly they couldnt fill the room and as they say, money talks. There were other minor issues that occurred during the year as well, but I thought I would place emphasis on the main one. I have a trail of continuous follow ups using their maintenance site and via email, so this can 100% be verified. I am not a big fan of raising bad reviews. However, my treatment by London Shared was so absurd and ridiculous that I felt I had to write this as a warning to anyone considering renting with them. I was engaged in a contract with them and they came very short in the deliverance of their end of the contract. Very disappointing!
Apr 26th, 2023

Nasima is a very friendly and helpful property manager. Always willing to help and get things sorted. She alwasy provides timely comms for maintenance, repairs etc.
Apr 2nd, 2023

Very helpful team, quick to resolve issues, would recommend to young professionals, Shay in particular v helpful!
Mar 31st, 2023

Wilman has been prompt and professional throughout his time managing the property and has made the moving out process a smooth one
Mar 31st, 2023

Good rooms, two month notice period is a bit of a pain considering the standard London market notice period is around a month. However, our property manager Jan was amazing, very helpful and efficient and got everything sorted very quickly, best property manager I have had in London.
Mar 30th, 2023