Dowsetts Newsagents

The women is rude rude rude rude rude rude . She was on phone . Let me waited 5 mins standing there . Then finally . Told me I cant find ur name ( which she did 20 mins later among those 2 pages ) . She then told me to go find my own parcel .I cant find ur parcel . There is no parcel ! She then asked me : dont go !!! And asked me to lift up the heavy parcel to her eyes. As she cant be bothered to come to the big heavy parcel . Among the whole service ( if u call this is a service ) . She didnt lift a finger for my parcel. I would have had a much more civilised pleasant time and better experience with a self collecting machine like those amazon yellow stations .
Jan 15th, 2023

Excellent, friendly newsagents which I have used for years. Always helpful with good supply of cards, stationery, household needs apart from papers/magazines.
Dec 21st, 2022

This is terrible store which EVERYDAY MAKES ILLEGAL TRANSACTIONS. It is illegal in the UK charge extra fee when customer paying with Debit or credit card. This store is charging 50p extra when you are paying with card. It is ILLEGAL since 13 Jan 2018. Opened claim and submitted complaint to HMRC as well as supplier. Will deal in legal way until the end. Even if it will cost them a business. We dont need crooks in Teddington.
Jan 11th, 2021

I echo comments made in other reviews; the husband is pleasant and helpful but you have to feel sorry for him if the woman is his wife. She is constantly on the phone and its clear customers are an irritating distraction for her
Aug 7th, 2020

I have dealt with this establishment for some thirty years. I have always enjoyed polite, friendly and helpful service from all members of the family who are always ready to go the extra mile to achieve customer satisfaction. Dowsetts provide a model of how a local newsagent should be run, long may they prosper.
Mar 5th, 2020