Cleaning Day Ltd

AVOID AVOID AVOID!! Not professional cleaners, they do not bring professional products. I had to go out and buy my own products and show them how to clean. After 3 hours my 1 - bed flat was not clean, they stayed for another 4 hours and still couldn't clean it properly. Their cloths smell leaving your house smelling like damp cloth.
Dec 8th, 2022

AVOID!! Had the worst experience with the cleaners and then the customer service team. The end of tenancy clean was very poor (they did not use cleaning products), and the cleaner stole one of our flat keys. They then didnt show up for a re-clean so weve had to book another re-clean, and the theyre refusing to take seriously the fact that their cleaner took a set of our keys. The new tenants are very disappointed and so are we.
Sep 27th, 2022

Sep 3rd, 2022

Had a terrible experience with CleaningDay - I spent ages talking with them on multiple phone calls, going through exactly what we needed cleaning and all of the extras (steam cleaning of carpets etc). They never once asked us what size oven we had or mentioned that there would be an additional cost for a double oven. However, when the cleaners turned up on the day, they said it was going to cost us extra as we had a double oven (we actually have a completely standard below-the-counter oven unit that has a separate grill section above the main oven but that's what they wanted to call it). The office then proceeds to ring us and charges a ridiculous extra cost for it, even though I've told them that no one ever mentioned this additional cost to us within the ample opportunities they had. The customer service was also really terrible and they were pretty rude on the phone. The whole thing really reeked of a scam, I felt very angry that they were getting away with it but we had no choice at this point as needed the flat to be cleaned before the inventory. On top of all of this, the actual clean was pretty terrible - there were super obvious stains and marks left on things like cupboards, appliances and the oven (I don't know if they didn't bother with this after knowing we were unhappy with paying the extra cost). Our landlady was unhappy with the clean - there's absolutely no way I'd pay that amount of money again for the service we received, what a complete waste of money - I'm sure there must be better companies out there who are not scammy, AVOID!!
Jul 7th, 2022

I was really disappointed with both the cleaning and customer services provided by Cleaning Day. As mentioned by other users, the deep clean left a lot to be desired and a separate, poor quality end of tenancy clean means I will lose money from my deposit. I would avoid using this company for the lower costs and spend a little extra for better results.
May 15th, 2022