Cleaner Direct

Had a cleaner (ireni) 4 times. she broke an antique piece of furniture on the 2nd time she came (by moving it, which I explicitly told her not to do) on the third time she sprayed a product containing bleach on our bathroom tiles (in a bathroom we have just renovated) and she didn't wipe it off, leaving marks all down the walls. I called the company after the furniture breaking and they genuinely seemed unbothered. no apology and said it was a "language issue"? If you want someone to come and clean your house to a 6/10 standard and break items then book with this company. NB I have now told them I no longer want to use them and they don't seem to know what GDPR is (as I have asked for my details to be taken off their system)
Apr 1st, 2023

I've worked with Cleaner Direct for three years. They are a flexible, friendly, reliable service. Some cleaners are in the process of learning English, and the main office fully supports communication between clients and cleaners. We have worked with the same cleaner for three years and she is a very valued member of our household. When she takes holiday, the main office sends a good substitute cleaner who can cover and it assures us that service is uninterrupted. I would wholeheartedly recommend Cleaner Direct to my friends and family.
Nov 13th, 2021

Avoid at all costs! Will only give you headaches and take your money. Once you find a cleaner who is ok, she unexplainably disappears, so they send you 100 different cleaners, unskilled, slow, lazy, who don't understand English (so instructions)... I came back home multiple times to find the house dirty, my worktops destroyed, bins full. It's borderline fraud.
Mar 15th, 2020