Boots

It's okay. Staff could be more helpful
Apr 8th, 2023

When I shopped today polite members of staff and they were helpful clean and tidy store fully stocked shelves
Feb 21st, 2023

Jan 30th, 2023

Rude Pharmacist will avoid it for chemist. Other staff good
Dec 9th, 2022

I have had non stop issues with this Pharmacy. I rely on the repeat prescription service for important (and brain altering) medication as I struggle with memory and even my backup reminder systems often fail. I have lost count of how many times in the last few years Boots have been asked to reorder my medication and simply haven't done it because they forgot, but at least a third of all the orders each year are missed. When I ask them why it is happening it's excuse after excuse, one even told me that I am supposed to "call us to remind us to reorder for you". Aside from this simply not being true, if I could remember to ring them for my reorder, then I wouldn't need them doing it for me in the first place!! This is an identical monthly repeat order, it should not be this difficult to set up. If you are incapable of successfully reordering people's medication, don't even offer the service. For someone else, it could be actually putting their life in jeapordy, not just their sleep. This time's the final straw for me and I'll be changing my nominated pharmacy to Superdrug.
Dec 25th, 2022